Shipping policy

Shipping Policy

At this time, we currently offer delivery within Cairo only. We're working on expanding our delivery areas soon — thank you for your patience!

Processing time
Once your order is placed, please allow [7] business days for processing before it is shipped out. Orders are not shipped or delivered on weekends or holidays.

Delivery time
Orders within Cairo are typically delivered within [7-12] business days after processing.

Shipping costs
Shipping charges for your order will be calculated and displayed at checkout.

Order tracking / confirmation
You will receive a confirmation call/message once your order has been dispatched. 

Areas outside Cairo
Unfortunately, we are unable to ship or deliver outside Cairo at this time. Please contact us at [b3wwwq8m2@gmail.com] if you'd like to be notified when we expand.

Damaged or lost items
If your order arrives damaged, or you haven't received it within the estimated delivery window, please contact us at [b3wwwq8m2@gmail.com] and we'll do our best to resolve the issue quickly.